Frequently Asked Questions

We cater to a wide range of events including weddings, corporate gatherings, private parties, conferences, and more.

Yes, we offer delivery, setup, and pickup services to ensure a hassle-free experience for our customers. Our professional team will handle all the logistics, leaving you to focus on enjoying your event.

We recommend placing your rental order as soon as your event date is confirmed to ensure availability. However, we can accommodate last-minute requests based on inventory availability.

Yes, you can make changes to your rental order up to a certain point before the event date. Please contact our customer service team as soon as possible to discuss any changes or adjustments at info@francopartyrentals.com 

We understand that accidents can happen during events. Please notify us immediately if any items are damaged or missing after your event, and we will work with you to resolve the issue.

Our pricing includes standard delivery, setup, and pickup within our service area. Additional fees may apply for delivery outside our standard service area, after-hours services, or special requests. Our team will provide you with a detailed quote outlining any additional fees before you place your order.

Please refer to our cancellation policy outlined in our terms and conditions. Cancellation fees may apply depending on the timing of your cancellation and the items reserved.

Yes, we offer custom rental packages tailored to suit your specific event needs and budget. Our team will work closely with you to create a customized rental package that meets your requirements at info@francopartyrentals.com